Privacy Policy

Welcome to Nyandarua Fresh Groceries. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or make a purchase. 1. Information We Collect Personal Information When you place an order, create an account, or contact us, we may collect the following personal information: Name Email address Phone number Shipping address Payment information Non-Personal Information We also collect non-personal information automatically through your interaction with our website, including: IP address Browser type and version Device information Usage data (e.g., pages visited, time spent on our site) 2. How We Use Your Information We use your information for the following purposes: Order Fulfillment: To process and deliver your orders, manage payments, and provide customer support. Account Management: To create and maintain your account and handle any related queries or issues. Communication: To send you order confirmations, updates, promotional offers, and newsletters if you have opted in. Website Improvement: To analyze website usage and improve the functionality and user experience of our site. Security: To prevent fraud, ensure transaction security, and protect our services and users. 3. How We Share Your Information We may share your information in the following circumstances: Service Providers: With third-party vendors who assist in operating our website, processing payments, and delivering products. Legal Obligations: When required by law or in response to legal processes, or to protect our rights and the rights of others. Business Transfers: In connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of the transaction. 4. Data Security We employ industry-standard security measures, including encryption and secure servers, to protect your personal information. Despite these efforts, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security. 5. Cookies and Tracking Technologies We use cookies and similar technologies to enhance your browsing experience and analyze how our website is used. Cookies help us remember your preferences and improve our services. You can control cookie settings through your browser. 6. Your Rights and Choices Under Kenyan data protection laws, you have the following rights regarding your personal information: Access: Request access to the personal information we hold about you. Correction: Request correction of any inaccurate or incomplete information. Deletion: Request the deletion of your personal information, subject to legal requirements and contractual obligations. Opt-Out: Opt out of receiving marketing communications by following the unsubscribe instructions in our emails or by contacting us directly. 7. Third-Party Links Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information. 8. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website after the effective date of the revised policy constitutes your acceptance of the changes. 9. Contact Us If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: Nyandarua Fresh Groceries Email: [nyandaruafreshgroceries@gmail.com] Phone: [0711290072] Address: [ol kalou Nyandarua, Kenya] Thank you for choosing Nyandarua Fresh Groceries. We value your trust and are committed to protecting your personal information. Nyandarua Fresh Groceries